This return policy is for online purchases only. If you would like to return an item purchased in one of our park stores, please call 209-372-1354.
Please feel free to return any item purchased online, within 30 days, for a prompt refund.
If you are returning an item for a refund, you will need to include a Merchandise Return Form. Your return will be processed in 3-5 business days from the day that we receive it. When your return is processed, you will receive an email notification. Typically, a refund in the amount of the price of the item(s) returned and applicable sales tax (shipping fees are not refundable) will be credited to the original form of payment.
If you would like to exchange an item for a different item, you should return the unwanted item(s) using the standard return procedure, receive a refund, and place a new order for the desired replacement item(s). Due to the nature of our business, this is the most efficient means by which an exchange can take place; we cannot otherwise guarantee that your requested replacement item would be in stock by the time we receive your return.